Ncell is going to introduce a new facility that will enable its customers to recharge balances through kiosk machines. According to the company, Ncell customers can top-up their balance themselves by inserting bank notes of Rs 20 denomination or above in the inlet of kiosks. 

“The customers can recharge whatever amount they are comfortable with, starting from Rs 20, by inserting appropriate bank notes,” reads the official press statement.

Ncell plans to install the facility first in the Kathmandu Valley, and expand it outside later. The company plans to install 40 kiosks in different parts of the valley in the initial phase.“Recharge Kiosks will be the first facility of its kind in Nepal. They will ease and empower the customers greatly. Hence, we feel glad for being able to serve the customers in a new way,” said Sanju Koirala, Corporate Communication Director at Ncell.

According to the company, once the new facility is introduced, the customers will not need to rely on recharge cards alone to top up the balance. It will also assure that the customers get full recharge for the money they pay at maximum retail price (MRP).To recharge via kiosks, Ncell customers would first need to choose the language (‘Nepali’ or ‘English’), then select Ncell (the service provider’s name) displayed on the screen and enter the 10-digit mobile number they wish to recharge.