July 9: Himalaya Airlines, a Nepal-China joint venture airline, has recently launched its online ticket booking engine, which allows customers to make bookings through the company’s website. According to the airlines, this platform available on the desktop and mobile phones is all about connecting people to destinations.
The airlines said in a statement that customers with access to connect-IPS are able to purchase and refund tickets along with availing other services such as flight and fare search, refunds and member service during the early stage of this service.
The airline also plans to launch other additional services like pre-booking of baggage, seat, meal selections, lounge, bundled fares, SMS notification, VISA/Master Card payment and web check-in in the upcoming phases.
“Our customers are at the centre of everything that we do, and we relentlessly challenge ourselves to deliver more value to them. We are pleased to announce our new B2C website to enjoy a simpler, faster and more convenient user experience for online ticketing,” the statement quoted Zhou Enyong, president of Himalaya Airlines, as saying.
“This website is a testimony of Himalaya’s culture of continuous innovation and our drive to deliver our best. In fact, we’ve been using the lockdown period to build this platform considering the ongoing Covid-19 pandemic where we do understand our passengers’ need for contactless booking and travel flexibility,” he added.
Similarly, Vijay Shrestha, vice president of Himalaya Airline, said that this is a significant achievement for the company in their continuous effort towards building closer connectivity with the customers.
“Himalaya has always been dedicated to providing superior facilities to its customers. Being able to create a platform through which our customers can enjoy convenient ticket browsing and booking experience is a milestone set by our company,” he added.