Everest Bank Observing “Customer-Top Management Meet” Programme

Everest Bank is conducting “Customer-Top Management Meet” programme on the occasion of New Year 2014. According to a press statement by the bank, the top management officials of the bank are visiting each branch to interact with the customers under this programme. "In this process, the top management is trying to resolve the queries & grievances of the customer on-the-spot," read the statement. The bank said that it is committed to improve its services as per changing times and needs of the customers.  

 

"This ongoing programme has been very helpful to indentify & resolve the problems. As per the Bank, this programme has helped us to bring customers & the top management on the same floor where problems are resolved immediately," says the statement. The officials at the bank informed that the programme has already been conducted in five branches and will 

be continued throughout all the branches across the country. 

 

Similarly, the bank also informed that it is observing “Customer Service Fortnight” with an objective to create awareness among staff members about increased importance of the customer service.